International Shipping

Items for shipment to countries outside of the U.S. may be subject to taxes, customs duties and fees levied by the destination country ("Import Fees"). The recipient of the shipment is the importer of record in the destination country, and is responsible for all Import Fees.

By placing your order, you agree to allow Arcman Pharma Co (APC) to collect the Import Fees deposit for the applicable items in your order (“Import Fees Deposit”). With respect to each item for which Import Fees have been calculated, you authorize APC to designate a carrier ("Designated Carrier") to act as your agent with the relevant authorities in the destination country, to clear your merchandise, and process your actual Import Fees.

You further agree that the Designated Carriers may disclose to APC the amount of actual Import Fees levied on the item you have purchased ("Actual Import Fees"). In the event that the Import Fees Deposit exceeds the Actual Import Fees, APC will refund the difference to you. To obtain details regarding the Actual Import Fees, or to obtain documentation in connection with customs clearance, you may contact the specified Designated Carrier for your shipment.

THESE TERMS AND CONDITIONS ARE IN ADDITION TO THE STANDARD TERMS OF USE OF THIS WEBSITE. Pursuant to those terms, title and risk of loss for the items transfer to the recipient upon delivery to the carrier in the United States.

Calculating Fees

The Import Fees Deposit is an estimation of the taxes and duties that may apply, and isn't an actual calculation. Customs regulations and tax rates applicable to certain goods may change between the date the taxes and duties were estimated, and the applicable taxes and duties on the date were collected in the destination country.


Please note that for products shipped internationally, any manufacturer warranty may not be valid; manufacturer service options may not be available; the products and accompanying materials may not be designed in accordance with destination country standards. When ordering from APC, the recipient is the importer of record, and must comply with all applicable laws and regulations of the destination country. You are responsible for assuring that the product can be lawfully imported to the destination country.


Cross-border shipments are subject to opening and inspection by customs and postal authorities. We may provide certain order, shipment, and product information, to our international carriers, and such information may be communicated to customs and/or postal authorities, to facilitate customs clearance and comply with local laws.

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